SPOONS

Question 1

How to place an order? / What to expect after name is on waitlist.

Answer

UPDATE - Due to high demand, the waitlist is currently closed and I am fully booked for the rest of 2021. The only way you can still get goods are from Flash Sales and Extra Bakes via Instagram. Please follow Spoons Patisserie on Instagram to get those announcements. Please do not send me anything via email. Thank you for your patience, and I hope to bake for you very soon. - For those on the waitlist: At the beginning of each month, usually the 1st, I will contact you through Instagram. Available dates will be given, please promptly respond with which one you would like to pick. Pick up will be in Visitacion Valley, SF around 11am to 1pm. The day before pick up, a confirmation with the exact location and payment method will be sent via Instagram message.

Question 2

Where is Pick up / Delivery and time ?

Answer

Curbside pick up only. Stay in the car and the products will be delivered to you. Pick up time is usually 11am-1pm unless discussed otherwise. Please let me know beforehand when you're on your way. For San Francisco, the pick up location is near Bayshore Caltrain Station. For Los Angeles, the pick up location is near Westwood/UCLA. An exact location will be given during confirmation, the day before pick up. May - Los Angeles June/August - San Francisco

Question 3

How to pay?

Answer

Currently, cash is preferred for payment. Venmo is acceptable if necessary but a fee will be added onto the final cost.

Question 4

What are in the Egg Tarts/Dan Tat ?

Answer

The Dan Tat / Egg Tarts contain Milk, Eggs, Flour, Butter, Lard, Sugar, Salt. Some may contain Nuts and/or Soy. These products are not currently Vegan or Gluten Free.

Question 5

How to store the Egg Tarts / Dan Tat and how long do they last.

Answer

Egg Tart/ Dan Tat can stay out at room temperature for a maximum of two days. When refrigerated, they last about a week, but the crust will soften and the custard will begin to crack. To warm, place them in an oven preheated to 350 degree Fahrenheit and bake for 5 min or until warm. DO NOT microwave as the custard inside will explode.

Question 6

How big are the Egg Tarts/ Dan Tat?

Answer

The Egg Tarts are 3.25"wide by 1.25" tall.

Question 7

Is everything only by the dozen?

Answer

Yes, for orders, pastries are sold by the dozen. The exception is Extra Bakes (posted on @SpoonsPatisserie Instagram Stories), where extra pastries are available at different quantities.

Question 8

Why does it take so long to get some pastries?

Answer

Right now, Spoons Patisserie is a one person company (me, Steven). I take orders, schedule pick ups, shop for ingredients, and most importantly, bake all the desserts. My current space and time constraints limit me to making about six dozen Dan Tat per weekend. Make sure to check the @SpoonsPatisserie Instagram Story for flash sales and extra bakes. Extra bakes are usually done every weekend.

Question 9

What is a canelé and how big are they?

Answer

A canelé is a small French pastry flavored with rum and vanilla with a soft and tender custard center and a dark, thick caramelized crust.

Question 10

How long will canelés keep?

Answer

Caneles should be eaten 3-5 hours after baking. For storage, you can keep them in the fridge for up to 5 days or in the freezer for up to a month. To reheat them, simply take them out of the freezer and put them in an oven preheated to 500 degrees Fahrenheit for 5 minutes. Let cool to room temperature then enjoy.

Question 11

Why are the Egg Tart / Dan Tat different than normal ones ?

Answer

Spoons Patisserie Dan Tats are made with a Shortbread Crust (this is different from the traditional Flakey or Cookie Crusts). It provides a delectable melt-in-your-mouth texture! Another unique characteristic is the use of different flavors to complement the natural taste of the egg tart.

Question 12

What are Extra Bakes / Flash Sales and how does one claim a box?

Answer

Extra Bakes: Whenever I prepare orders, I always bake extra just in case. If everything goes as planned, I will have Extra Bakes that I post about on my IG story that day. To claim, please reply to that IG STORY the day of; first come first served! Flash Sales: Occasionally I like to feature specific flavors or creations. For Flash Sales, specific products will be available on a scheduled date that I share in advance via Instagram posts. To claim a box, please reply to the Flash Sale IG STORY on the day of; first come first served! If you get a notification but can not see the story anymore, that means everything sold out and I took down the post.

Question 13

How do we order speciality items, like cream puff, and cakes?

Answer

For the items not on the " A Journey in Dessert" sampler box, such as Cream Puff, Black Sesame Burnt Honey Cake , Pandan Butter Mochi, and Etc, I will usually make them whenever I have extra time. Those are usually add-ons for people who is getting a Sampler box. If I have anymore extra, then I will post them onto the Instagram Stories.